Privacy Policy

1. Who We Are

AskTheDev ("we", "us", or "our") is a digital and ecommerce agency based in the United Kingdom. We are the data controller responsible for any personal information you provide to us through our website and services. If you have any questions about this policy, you can contact us at [email protected].

2. Information We Collect

We may collect and process the following information about you:

• Contact details such as your name, email address, phone number, and company name when you complete our contact form or get in touch with us.
• Project information details you share about your business, goals, and budget so we can respond to your enquiry.
• Technical data such as your IP address, browser type, device information, and pages visited, collected automatically through cookies and similar technologies.

3. How We Use Your Information

We use the information we collect to:

• Respond to your enquiries and provide our services.
• Manage our relationship with you and our clients.
• Improve our website, services, and customer experience.
• Send you relevant updates where you have agreed to receive them.
• Comply with our legal and regulatory obligations.

4. Legal Basis for Processing

Under the UK GDPR, we rely on the following legal bases to process your data: your consent, the performance of a contract with you, our legitimate interests in operating and growing our business, and compliance with our legal obligations.

5. Cookies

Our website uses cookies to help it function and to understand how visitors use it. You can control or disable cookies through your browser settings, although some parts of the site may not work as intended if you do.

6. Sharing Your Information

We do not sell your personal data. We may share it with trusted third-party service providers who help us operate our business (such as hosting, analytics, and email providers), and where required to do so by law. All providers are required to keep your information secure.

7. Data Retention

We keep your personal information only for as long as necessary to fulfil the purposes we collected it for, including to satisfy any legal, accounting, or reporting requirements.

8. Your Rights

Under data protection law, you have rights including the right to access, correct, erase, or restrict the processing of your personal data, as well as the right to object to processing and to data portability. To exercise any of these rights, please contact us at [email protected].

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised "last updated" date.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please get in touch or email us at [email protected].