Privacy policy

Who we are

AskTheDev [To confirm: registered legal entity name, company number and registered address] is the controller of the personal data described here. We are based in Birmingham, West Midlands, UK.

Contact us about your data at [email protected] or on 0121 816 0708.

[To confirm: ICO registration number, if registered]

What data we collect

• Enquiry form: your name, email, company or website, budget, service of interest and your message.
• Emails and calls: what you choose to tell us when you contact us.
• Client projects: contact and billing details needed to deliver and invoice our work.
• Technical data: basic server logs (such as IP address and browser type) kept by our hosting provider for security.

We do not collect special category data and do not knowingly collect data from children.

How and why we use your data

• To reply to your enquiry and prepare a proposal. Lawful basis: legitimate interests, and steps taken at your request before entering a contract.
• To deliver and invoice our services. Lawful basis: contract.
• To meet legal and accounting duties. Lawful basis: legal obligation.
• To keep the website secure. Lawful basis: legitimate interests.

We do not sell your data. We do not send marketing emails unless you have opted in, and you can opt out at any time.

Who we share it with

We use trusted processors who act only on our instructions:

• Netlify, Inc. hosts this website and processes enquiry form submissions.
• [To confirm: email provider, accounting software, project management tools and any other processors]

Some processors are based outside the UK, including in the USA. Where data is transferred abroad, we rely on safeguards approved under UK law, such as the UK International Data Transfer Addendum or the UK-US data bridge.

How long we keep it

• Enquiries that do not become projects: [To confirm: for example 12 months], then deleted.
• Client and invoicing records: 6 years, to meet UK tax rules.

Cookies

This website does not use analytics or advertising cookies. It may use strictly necessary cookies needed for the site to work, which do not require consent. If we add analytics in future, we will update this notice and ask for your consent where the law requires it.

Your rights

Under UK GDPR you have the right to:

• access the personal data we hold about you
• have inaccurate data corrected
• have your data deleted
• restrict or object to how we use it
• receive your data in a portable format
• withdraw consent at any time, where we rely on consent

To use any of these rights, email [email protected]. We will reply within one month.

Complaints

If you are unhappy with how we handle your data, please tell us first. You can also complain to the Information Commissioner's Office at ico.org.uk or on 0303 123 1113.

Changes to this notice

We may update this notice. The date at the top shows when it last changed.

See also our terms and conditions.