Email Marketing (Klaviyo)
We build automated email flows and campaigns in Klaviyo that nurture customers and drive repeat revenue.
Overview
Email and SMS are the highest-ROI channels in ecommerce because you own the audience — no algorithm, no ad spend, just a direct line to your customers. As Klaviyo specialists, we build automated email marketing that turns first-time buyers into loyal, repeat customers and unlocks the revenue hiding in your existing audience.
We design and build the core Klaviyo flows that drive recurring revenue on autopilot: welcome series, abandoned cart and browse abandonment recovery, post-purchase and review requests, win-back campaigns, and replenishment reminders. Each flow is crafted with conversion-focused copy and design, then refined through testing to maximise open rates, click rates, and revenue per recipient.
Beyond automation, we manage your campaign calendar and use advanced segmentation and personalisation to send the right message to the right customer at the right time. With clean data, smart segmentation, and Klaviyo's powerful analytics, we grow customer lifetime value and make email and SMS a dependable engine for retention and repeat sales.
Why it matters
The results you can expect when you work with us on email marketing (klaviyo).
Recover lost sales with automated abandoned cart and browse flows
Grow customer lifetime value and repeat purchase rate
Higher engagement through advanced segmentation and personalisation
Owned, high-ROI revenue that isn't dependent on ad spend
Clear reporting on revenue, open rates, and flow performance
Our process
Audit & account setup
We audit or set up your Klaviyo account, integrate it with your store, and ensure clean data, deliverability, and tracking.
Flow strategy & build
We design and build your core automated flows — welcome, abandoned cart, post-purchase, win-back, and more — with conversion-focused copy and design.
Segmentation & campaigns
We segment your audience and run a campaign calendar of targeted, personalised emails and SMS that drive engagement and sales.
Test, optimise & report
We A/B test subject lines, content, and timing, then report on revenue and performance to continually improve results.
What's included
Klaviyo setup & migration
Automated flow development
Campaign design & strategy
Segmentation & personalisation
Frequently asked questions
Why Klaviyo over other email platforms?
Klaviyo is purpose-built for ecommerce, with deep Shopify and WooCommerce integration, powerful segmentation, and best-in-class automation and analytics. It lets us target customers based on real purchase behaviour, which drives far higher revenue than generic email tools.
Which automated flows should every store have?
At minimum: a welcome series, abandoned cart and browse abandonment recovery, post-purchase and review flows, and a win-back flow for lapsed customers. These run automatically and typically generate a significant share of total email revenue.
Can you migrate us to Klaviyo from another platform?
Yes. We handle full Klaviyo migrations — moving your lists, templates, automations, and historical data, and reconnecting your store — while protecting deliverability throughout.
Do you handle SMS marketing too?
Yes. We set up and manage SMS alongside email in Klaviyo, building combined flows and campaigns that reach customers on the channel they respond to best.
Let's build something great
Ready to grow your business online?
Whether you need a new website, a store on any platform, a migration, or a marketing overhaul, we're ready when you are.